To check the status of your order please follow the steps below:
STEP 1. Enter your MonogramOnline.com order number in the " ORDER # " box
PLEASE NOTE: Your order number can be found in the email confirmation, which was sent to you upon
your order placement with MonogramOnline.com
ENTER ONLY THE NUMBERS (do not use the "MONO-") for example, order number MONO - 214642
would be entered as 214642
STEP 2. Enter your email . Please note that you must use the same email entered at the time of order placement,
then click "Search Orders".
-Your order status will then be displayed below the search button-
Our help desk is currently experiencing unusually high traffic and as a result, you may experience some delays in our ability to respond to you. We apologize for any inconvenience this may cause and thank you for your patience and understanding. We assure you we're working diligently to help you as soon as we possibly can
PLEASE NOTE: As most all of our products are personalized and handmade, it takes approximately
2-3 weeks from production to shipment.