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Monogram Online

ORDER STATUS

To check the status of your order please follow the steps below:

 

STEP 1.      Enter your MonogramOnline.com order number in the " ORDER # " box

                     PLEASE NOTE:  Your order number can be found in the email confirmation, which was sent to you upon

                     your order placement with MonogramOnline.com

                     ENTER ONLY THE NUMBERS (do not use the "MONO-")  for example, order number MONO - 214642

                     would be entered as 214642

                     

STEP 2.     Enter your email . Please note that you must use the same email entered at the time of order placement,

                    then click "Search Orders".

                                          -Your order status will then be displayed below the search button-

 

Our help desk is currently experiencing unusually high traffic and as a result, you may experience some delays in our ability to respond to you.  We apologize for any inconvenience this may cause and thank you for your patience and understanding. We assure you we're working diligently to help you as soon as we possibly can

 

                   PLEASE NOTE: As most all of our products are personalized and handmade, it takes approximately

                   2-3 weeks from production to shipment.

 

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